The questions people actually ask.

Static pages cost almost nothing to keep online, so Parcha Lab does not charge monthly for static hosting. Separate recurring charges apply only to a service being actively run: Complete’s engines, the AI Chat add-on, Care Plan edits, or a managed-domain renewal from year two.

New domain and hosting: $35 for the first year, paid at confirmation; then $35/year, tax included. That Stripe charge is scheduled about 60 days before the listed expiry, leaving about 30 days for retries before Cloudflare may charge Parcha Lab up to 30 days before expiry. Keep your domain at your registrar: $5/month to point it at Parcha. Business email inboxes are separate and paid to that provider. Carts and checkout, only on Complete: Online store, $69.99/month + $39/month per additional store. Also outside both plans: customer accounts, member logins, on-site photography, a full brand identity, ongoing SEO or advertising campaigns, and pages beyond the plan count. Those are quoted before money moves.

You get one free homepage sample at a private link before you buy. It is limited, not the full website. Viewing does not select it. Only “Choose this design,” its confirmation and “Submit my choice” record your choice. On Essential, you then pay $247.50 to have Parcha build the rest. The balance is due at approval and no later than 30 days after the full draft arrives. Paying the balance does not approve a design: you approve the exact current version in your private review. Launch is queued only after that explicit approval and the matching settled balance. Stripe handles cards, Apple Pay and Google Pay with receipts. For Complete, start with the free sample at Start; Parcha quotes your package and sets it up with you.

You review one free homepage sample at a private link before paying. It is limited. If it does not fit, you owe nothing and the project ends there.

One consolidated batch of feedback with as many notes as you need in it. Essential includes 1 and Complete includes 2. The limited sample stage does not count. Send the included batch within 30 days after full-draft delivery; the included round closes then, but silence never approves the design.

One edit request is a consolidated batch touching up to 2 existing pages and taking up to 30 minutes. With Care: 1 request a month, one-week turnaround, extra requests $35. Complete includes 2 monthly requests. Without a plan: $75 per request with a two-week turnaround. New pages, features and redesigns are always quoted first.

One managed edit request each month, priority handling and an annual freshness check. Essential includes the first year. After that it continues at $99/year or $15/month unless canceled, with reminder emails before a charge. Canceling never affects the website.

Neither. It stays active until the end of the period already paid for, and customer cancellation normally does not refund that period. During the included first year nothing was charged, so there is nothing to refund. The narrow exception is if Parcha cannot deliver a prepaid recurring service through its paid period; then the undelivered remainder is refunded proportionally.

It keeps answering through a 500-message grace while Parcha emails an optional link for 500 more messages at $10. Then it rests and shows the business WhatsApp. No overage is automatic. Accepted prompts and the exact answers or resting responses returned are encrypted in Parcha One without direct identifier fields and removed from the active database within 90 days. To generate AI answers, message text is processed by our AI provider, which the Privacy Policy names.